FAQs

If I have problematic or acne prone skin, which cleanser is best for me?

Balance Gel Cleanser

If I have Sensitive, dry or delicate skin, which cleanser is best for me?

Calming Cream Cleanser

I'm new to skincare, where should I start?

We recommend one of our 3 step bundles to start your skin journey which includes a cleanser, toning mist and moisturiser. The next addition would be the Exfoliate Vitamin Crystals. Once you feel comfortable with this skincare routine, we recommend introducing an eye cream and serums. 

What order should I apply my serums in?

As a general guide:

1. Cleanse
2. Tone
3. Treat — serums and targeted treatments, apply from thinest to thickest consistency
4. Moisturise

*On exfoliating days, this becomes step 2

In the morning, always finish with SPF.

The most important part? Consistency. The best skincare routine is the one you actually stick to.

How often should I exfoliate?

1-2 times per week

How often should I cleanse my face?

Morning and night and we recommend a double cleanse in the evening.